He angitūtanga: The opportunityTe Manawa delivers an integrated service for customers to access library services, creative facilities, community programmes, bookable spaces, and customer services all under one roof.In this role you will have the opportunity to develop and deliver a range of Pasifika-centric library programmes and work closely with our Pasifika communities. In addition, you will also support the delivery of our regular library programmes for children, youth and their whānau. You will be an advocate for the Pasifika voice and develop key relationships in the Henderson Massey Pasifika community.You'll provide a level of customer service that is second to none and proactively embrace current, new, and emerging technology and support customers and staff to successfully use information resources and devices.This is a full-time role working 40 hours per week, Tuesday to Saturday. Te Manawa is open seven days a week so flexibility around working hours including evenings, weekends and public holidays is required.He kōrero mōu: About youYou are innovative, confident, and willing to learn and 'give it a go'. You are fluent in a Pasifika language and have an interest in designing new programmes to connect with our Pasifika community. You will have an interest in working with children, youth and their whānau.A collaborative team member, you're willing to advocate internally for the needs and expectations of Pasifika as customers. Excellent digital skills and strong attention to detail, with proven customer service experience, are all key skills and attributes that will set you up for success.Ngā āhuatanga kei a mātou: What we offerWe will offer you a career enhancing opportunity, competitive remuneration and to be part of Auckland's meaningful history. You'll be part of a team that is passionate about what we do. If you are high performing, passionate about Auckland and the world around you and would like the chance to facilitate making tangible and visible improvements to our environment, then join us.On top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this to find out more about our employee benefits package.Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.To view a copy of the position description, click .Applications close: Monday 29th April 2024Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.Auckland Council strongly encourages our employees to be fully vaccinated.
