Collections Officer
2degrees Mobile
- Auckland
- Permanent
- Full-time
- Respond to Debt collection agencies to enable prompt collections and improve bad debts
- Work with 2degrees customers to ensure repayment of outstanding debt.
- Handle inbound and outbound collections calls and respond to general queries.
- Using Collections policy guidelines, determine appropriate collections steps to gain a win/win solution for both 2 Degrees and the customer
- Work with the appropriate teams to ensure disputes are resolved within the agreed business SLA's
- Flexible working - Hybrid working is here to stay! Experience ways of working that support you to live your best life!
- Career Development - Keep on developing your talents as we continue to offer you career development opportunities!
- Longest weekend - Hit the open road before the holiday traffic - because we start long weekends early.