Customer Service Representative - Gisborne

Gisborne
Permanent
Full-time

17 days ago

Our Mico Gisborne branch is a well-established branch providing trade solutions to a loyal trade customer base in plumbing and pipelines, including home builders and the local business sector.Mico New Zealand is a leading supplier of plumbing and bathroom products to the trade, retail and commercial sectors, with 70 branches and around 550 employees throughout New Zealand.About the role :Join our Gisborne team, working Monday to Friday 8-5pm and every other Saturday from 9-12pm only. The position is permanent full-time.We have an exciting role, where you'll join a stable branch and enjoy the variety and opportunities of working with a close-knit, experienced team within a large organisation.Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting Stock, Stocking and Rotating stock on shelves, Customer Deliveries, Loading /Unloading and whatever else is necessary within the branch. Working behind the Trade Counter, you'll ensure that our customers, who are made up of trades, businesses and home-owners, are greeted with a cheerful smile and exceptional service, but even working in inwards goods or doing deliveries will bring your great customer service skills into play, as you liaise with them on their orders and support them to keep their businesses on the go!About you :

A willing attitude towards customer service

Strong interpersonal skills and the ability and willingness to work within a team.

Ability to build rapport with people from all ages and backgrounds

Motivated, self-driven and able to work independently

A strong focus on performance and dedication to support our valued customers

Competent computer and numeracy skills

Proactive and able to think on your feet and under pressure

A Full New Zealand drivers' licence is essential, and a forklift licence is advantageous.

What we can offer you:In return, we'll offer you a great competitive package, excellent opportunities for training and development, and a strong and support team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for career training and development, plus big-company benefits, such as an Employee Education Fund and an exciting and forward-thinking new Parental Leave Policy.Please note: A full pre-employment medical, including drug test and criminal background check will be required as well as the legal right to work in NZ indefinitely.We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Fletcher Building

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