Solutions and Design Lead
- Auckland
- Permanent
- Full-time
Location : AucklandDescriptionTo lead the Business Solutions team and develop, support and grow individuals personal and professional development goals as well as creating an inclusive and high performing team of key subject matter experts for Apex NZ in the areas of investment analysis, reporting, process improvement and systems.Job specificationSet and monitor team members KPI’s and performance to KPI’sStaff management including regular one-on-one’s and identifying any staff training and development needsEnsure that all service delivery standards set for the reconciliation division are metDrive and lead by example the Apex values and be a culture championMaintain a positive work environment that attracts, retains, and motivates a diverse group of high-calibre employeesAssisting with answering any client questions related to the reporting received and explaining the nature and basis for the calculations, including portfolio performance reporting, and queries and support related to technical trading activityYou will identify common areas of client queries and provide input into either system development or collateral development to help clients make better use of the systems across both Fund Administration and Wealth AdministrationWorking with Business Analysts and Software Developers to determine what needs to be delivered and ensure that the specifications are accurate from a technical investment point of view and produce meaningful results to clientsYou will provide strategic advice around investment platform architecture that most efficiently delivers technical functionality demanded by customersCollaborate with key internal stakeholders across New Zealand and other regional and global contacts within Apex to address client needs, operational issues, and opportunities, ensuring effective resolutionSupporting spreadsheets, VBA macros and other systems relied upon by the business for their BAU processesBuild and maintain networks and relationships within the industryWorking on the technical aspects of onboarding and transition projects across Apex NZ’s client baseA focus on automation opportunitiesSkills Required:Strong technical analysis knowledge and problem-solving mindsetAn understanding of key financial mathematics principals including performance returns, attribution beneficialStrong communication skills, particularly the ability to communicate technical information in English with an ability to present at an executive leadership levelAbility to explain and simplify technical conceptsA strong focus / commitment to providing quality customer serviceA sound understanding of business and industry riskStrong MS Office skills, particular Excel to intermediate or advanced levelKnowledge of SQL and coding in VBA is advantageousProactive positive and “can–do” attitudeTeam player and passion for collaboration with peersSelf-motivated and enthusiasticComfortable working in an ever-changing environment and ambiguityAble to handle pressure and deadlinesWhat you will get in return:· A genuinely unique opportunity to be part of an expanding large global business;· Competitive remuneration commensurate with skills and experience;· Training and development opportunitiesAdditional information:We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.For more information on our commitment to Corporate Social Responsibility (CSR) please“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.