Sales & Underwriting Consultant

Suncorp

  • Auckland
  • Permanent
  • Full-time
  • 3 days ago
Auckland | Full-time | Multiple opportunities availableAre you ready to Chase the Sun? A career with Suncorp gives you the chance to do that every day while helping New Zealanders build futures and protect what matters.We're excited to announce multiple opportunities to join our team in Auckland as Sales & Underwriting Consultants. If you're passionate about people and customer service-and want to build a meaningful career-this could be your perfect next move.What you'll doAs a Sales & Underwriting Consultant, you'll be at the heart of what we do-supporting customers and brokers across New Zealand by phone and email. Your day will include:
  • Evaluating risks & providing insurance quotes for new and existing customers
  • Fulfilling customer requests in a timely & efficient way
  • Responding to customer and broker queries
  • Building and maintaining relationships with customers & brokers
  • Managing customer complaints in line with the Suncorp NZ framework
Training & flexibility
  • Comprehensive training in customer service, sales & underwriting-learning how to assess risk and provide insurance solutions for homes, contents & vehicles
  • Two months fully paid in-office training, then flexible working (up to 50% from home)
  • 37.5 hours per week across a 6-day window
  • Monday-Friday: 8:30am-6:30pm
  • Saturday: 9am-5pm (only two teams rostered on Saturdays, so you'll often enjoy a Mon-Fri schedule)
  • Rosters are published one month in advance, so you can plan life outside of work
What you need to succeed
  • Excellent customer service skills (contact centre experience ideal)
  • Strong relationship management & communication skills
  • Resilience to handle complex tasks
  • Analytical thinking, attention to detail & sound decision-making ability
  • Computer literacy & comfort with digital systems
  • Flexibility to thrive in a fast-paced environment
  • A growth mindset to enhance your skills through our Underwriting Academy
  • Previous insurance experience is helpful, but not essential
What we can offer you
  • Free life, salary continuance & trauma insurance cover
  • Discounts on Asteron Life, Vero & Southern Cross medical insurance
  • Flexible leave (up to four days per year in addition to annual leave)
  • Positive, inclusive team environment-where individuality is celebrated
  • Flexible work arrangements supporting a healthy work/life balance
  • $250 annually for gym membership or hobbies
  • Ongoing learning & development opportunities
  • Opportunity to join the employee share plan
About Suncorp NZWe're proud to be part of the Suncorp Group, home to some of Australia and New Zealand's most trusted insurance brands. Together, we deliver faster, simpler, and better outcomes for our customers and partners.At Suncorp, we believe we are at our best when our workforce reflects the diversity of our communities. We're committed to creating an inclusive culture, offering flexible work, career development, and opportunities for internal mobility.If you require adjustments to participate equitably in our recruitment process or in the workplace, please contact for a confidential conversation.Chase the sun with us-apply online today!

Suncorp