Manager, National Operations
- Wellington
- Permanent
- Full-time
Location: WellingtonApplications Close: 5pm Monday 22nd SeptemberAre you ready to lead and shape New Zealand's emergency management operations? Join the National Emergency Management Agency (NEMA) as the Manager, National Operations, and play a pivotal role in building a world-class emergency management capability for Aotearoa.Ko wai mātou | About us
The National Emergency Management Agency (NEMA) provides national leadership to New Zealand's distributed emergency management system. NEMA's primary focus is on the performance and capability of the emergency management system as a whole, across all hazards and all risks, and the 4 Rs of risk reduction, readiness, response, and recovery.NEMA values diversity and inclusion. We want our workforce to reflect the diversity of our communities. We value and respect the contributions of our people with diverse backgrounds, experiences, skills, and perspectives. We are committed to doing our part to deliver on the Crown's commitments to Māori under Te Tiriti o Waitangi. We strive to actively build te Ao Māori perspectives and capability into our day-to-day work, values, and practices.Mo tēnei tūranga mahi | About this roleThis role sites in National Operations: The purpose of the National Operations Unit is to lead the operational systems, arrangements, facilities and infrastructure of NEMA and relevant New Zealand's emergency management system to be ready for and able to respond effectively to emergencies. National Operations also has responsibility to manage NEMA's 24/7 Monitoring, Alerting and Reporting (MAR) Centre, National Crisis Management Centre (NCMC) and Alternative NCMC readiness and availability during any emergency response. It is also responsible for leading the development of critical enablers and technology for contributing to the professionalisation of the Emergency Management system.As the Manager, National Operations, you will lead the National Operations Unit to deliver operational readiness and response capabilities for New Zealand. This includes:
- Setting and maintaining a high-performing team culture.
- Building strong, sustainable relationships across NEMA and the wider emergency management system.
- Leading the development and implementation of operational processes and systems to ensure readiness for emergencies.
- Providing national operational leadership during emergencies, including acting as the National Controller when delegated.
- Driving continuous improvement in operational arrangements, systems, and processes.
We are looking for a resilient and experienced leader with the following attributes/skills:
- Proven experience in emergency management or a related field that required decision-making under pressure and operating in ambiguity, within a complex environment;
- Sound knowledge of the CDEM Act 2002, the National CDEM Plan and its Supporting Plans and the Coordinated Incident Management System;
- Can demonstrate experience in developing and/or using a National coordination mechanism.
- Extensive experience in leading the successful delivery of high-quality outputs and outcomes at an all-of-system level;
- Proven experience in managing and developing high performing teams, including managing through change;
- Demonstrated experience in building relationships internally and externally for system outcomes.
- Understanding of te Ao Māori and a commitment to engage with iwi Māori and communities.
- Experience in continuous improvement of operational arrangements, systems and processes.
- Extensive experience in the New Zealand public sector
- Technical acumen, particularly in IT and communication systems.
- Knowledge of project management methodologies and principles.
At NEMA, we pride ourselves on fostering a supportive and inclusive work environment. We welcome diversity, in all its forms and we believe it is a strength. NEMA values health, safety and wellbeing, and a positive work life balance is encouraged.Working for NEMA means you can make a meaningful difference for New Zealanders by contributing to the safety and resilience of our communities.The indicative salary range for this role is $202,295 - $220,897 including employer Kiwisaver contributions.Whakaritenga Haumaru | Security Requirements
Due to the security requirements of this role, applicants must be a New Zealand citizen or New Zealand Permanent Resident.Me pēhea te tono | How to apply
To apply, please select 'Apply' to submit your application, including your CV and a cover letter outlining your suitability for the role. For further information, contact . We do not accept unsolicited approaches from agencies or third parties.Applications close 5pm Monday 22nd September.