Mgr II, Product Sales
DFS Group
- Auckland
- Permanent
- Full-time
- Manage your sales floor to ensure a high energy, positive floor experience for staff and customers
- Effectively partner with the Platinum Services team to enhance the customer experience Team & Service Management
- Review sales productivity and individual sales team member's performance on a regular basis
- Provide effective team leadership through open communication, training, coaching and active encouragement of the sales team to meet or exceed location sales targets
- Lead, coach and train your team to ensure they are consistently growing in skills, confidence and effectiveness in their roles
- Prepare and deliver performance appraisals providing relevant and specific feedback
- Participate in recruitment and selection of your Team Leaders and sales staff as required
- Be the primary communication link between product merchants and internal stakeholders; prepare and participate in the bi-monthly Brand / Product conference calls
- Maintain and enhance local brand relationships, while upholding confidentiality in sales and performance related information
- Participate in the development and execution of merchandise strategy including promotions, seasonal buys, etc.
- Bachelor's Degree in Management, Business or equivalent
- 2+ years' retail store experience; leadership experience with sales and luxury merchandise a plus
- Strong multi-dimensional leadership ability, enjoy working in a culturally diverse environment
- Able to make sound decisions with relevant facts at hand, does not shy away from conflict
- Good problem solving skills
- Work independently and on weekends and outside of regular office hours, if required
- Fluency in English and other languages as required by location