Company DescriptionNestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience. Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation.Job Description
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us
Treat every customers information with the highest level of confidentiality
Available to work across a 7 day roster including shift work
Qualifications
Service focused personality is essential
1-2 years previous experience in a customer facing role
Prior experience working with Opera or a related system is preferred but not required
Hospitality and Tourism Degree preferred but not required
Exceptional personal presentation, articulate verbal communication and excellent telephone manner
Additional Information
Staff & Friends/Family rates at Accor hotels worldwide
Opportunities for further development and worldwide career progression
