Student Accommodation Manager

EIT | Te Pukenga

Napier
Permanent
Full-time

19 days ago

Full Time
Application Closes 09 May 2024
Hawkes Bay - Napier
Student Services Directors

Mō Tēnei Tūranga Mahi | About the RoleA permanent opportunity has arisen for a highly experienced Accommodation Manager to join our Hawke's Bay campus, Student and Academic Services team in a full-time capacity. This position is a pivotal role within our organisation dedicated to managing a range of student-focused accommodation services to EIT, to foster a supportive, safe and respectful residential community.The Student Accommodation Manager is based in our EIT | Te Pūkenga, Hawkes Bay campus reporting to the Learner Support Services Manager and will be responsible for:

Managing all student accommodation applications
Ensuring compliance with the requirements of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 and amendments, particularly with outcomes relevant to student accommodation.
Establishing relationships with residents and enabling good information sharing and compliance with the housing rules and expected behaviours.
Liaising with Finance regarding fee payments, debt collection and reporting.
Providing and maintaining a detailed escalation process and contact list for residents and kaimahi to assist with resident safety issues/emergencies out of hours or when otherwise unavailable.
Working closely with Facilities Manager and team, to ensure accommodation is well presented and maintained to acceptable standards.

He Kōrero mōu | About you

Tertiary qualification in a relevant field: Service Industry, Tourism, Business, Trades, or equivalent body of knowledge gained through experience.
Experience managing in the accommodation industry and staff, preferably tertiary hostels, but motel/motor camp facility management is relevant.
Knowledge of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, particularly with outcomes relevant to the student accommodation.
Good organisational and administrative skills and a proven ability to plan and meet deadlines.
Ability to support and advocate the use of te reo, tikanga and mātauranga Māori in the workplace
Must have a full NZ driver's license

As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not.We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential.We want to see the real you in your application, and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter.For more information please view the Position Description below.Mō Mātou | About usEIT a business division of Te Pūkenga, is a vibrant and progressive tertiary institute with campus locations in Tairawhiti (Gisborne), Hawkes Bay and Auckland with learning centres located throughout the region.EIT | Te Pūkenga is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers). To deliver effectively on this commitment, we recognise the need for a culturally competent and confident workforce vertically and horizontally across our organisation.Me pēhea te tono | How to applyAs a responsible employer and education provider, EIT | Te Pūkenga is committed to the protection of children and vulnerable persons and applies relevant policy and practice to meet this commitment. Applicants for this position should have NZ residency or a valid NZ work visa and will be required to undergo pre-employment checks; Successful candidates will be required to undergo relevant vetting and employment checks.If this exciting and rewarding role sounds like your next career move then we encourage you to apply prior to 9 May 2024. We will be assessing all applications as we receive them and if we find that your application is one we wish to discuss further with you, we may contact you before the closing date of this advertisement.To apply please submit your CV and Cover Letter alongside your online application.

EIT | Te Pukenga

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