Aquatics Customer Service Officer

Whakatāne District Council

  • Whakatane, Bay of Plenty
  • Permanent
  • Part-time
  • 3 days ago
  • Get access to our employee benefits and discounts
  • Part time, 15 hours per week
Ko wai mātau | About usThe people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We're on a learning journey because we know we can always do better, and we know we're better together. Will you come on that journey with us?Mō tēnei tūranga mahi | About this roleAs a Customer Services Officer at our Aquatic & Fitness Centre, you'll engage and interact with our community on a daily basis, assisting them with accessing our facilities and services. This position is the first person our customers meet when they come into our facility and we want that impression to be a great experience so the role requires a strong focus on customer service coupled with outstanding communication skills. We're proud of the space we provide for our community and you will be too. Our facility is open seven days a week, including public holidays. This role also supports our on-site café with tasks such as taking orders, preparing and serving food and beverages, and maintaining cleanliness.Ko wai koe | About youFull training will be provided as it's your attitude, motivation and enthusiasm that's most important to us. You'll also be a team player with great communication skills. You'll be able to build rapport quickly, crack on with tasks independently and deliver a top-quality experience to everyone who enters our facility.Our values
  • We're always learning and improving - Toitū te Taumata
  • We're passionate and proud - Toitū te Mauri Ora
  • We work as one team - Toitū te Mahi Tahi
  • We put people at the heart of everything we do - Toitū te Tangata
  • We care about our environment - Toitū te Taiao
The successful candidate will be requried to pass a Ministry of Justice Criminal Records check and a pre employment health and drug test.If you would like to discuss this opportunity further, contact Cynthia Gordon on 07 308 4192 or apply now via our Careers site!Applications close: 17 Sep 2025

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