Merchant 1948 | Footwear with heritage, designed for modern lifeWe're Merchant 1948 - a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we've built a reputation for premium leather footwear, considered design, and warm, expert service.Our stores are more than retail spaces - they're places where generations of customers come for timeless style, great craftsmanship, and genuine connection.We're opening our brand-new Manawa Bay store - and we're on the lookout for THREE new Keyholders to join our team!Here's what's on offer:Keyholder 1: Monday 11:00am - 7:00pm, Friday 11:00am - 7:00pm, Saturday 10:00am - 7:00pm (23.5 hours per week)Keyholder 2: Sunday 10:00am - 7:00pm (9 hours per week)Keyholder 3: Saturday 12:00pm - 4:00pm (4 hours per week)Why this role is a great next stepLove retail and ready to step up? As a Keyholder, you'll be confident on the shop floor and keen to take on a little more responsibility - from opening and closing the store to running smooth shifts and supporting operations when the manager's away.You'll be part of a supportive team that loves what they do and takes pride in helping every customer find their perfect fit.A day in the lifeCreating exceptional experiences for every customerSupporting with opening/closing the storeRunning smooth and successful shiftsReaching sales goals (and enjoying bonus rewards!)Keeping the store stylish, tidy, and well-presentedBeing a positive, proactive team playerYou'll thrive if you:Have experience in customer service (retail, hospitality or similar)Are confident, responsible, and lead by exampleHave a natural way with people and love building rapportAre organised, calm, and detail-focusedAre motivated by goals and love seeing resultsAre available for one of the sets of hours listed above (weekends included)What you'll get from usA free pair of shoes every seasonMonthly bonuses when you hit targetsGenerous team discountsReferral bonuses for bringing great people onboardSupportive, down-to-earth leadershipAccess to EAP for extra supportA brand with real history - and exciting things aheadSound like you? Apply now and tell us your story - we'd love to have you on the journey as we open our newest store!