Advice Centre Manager - Mt Maunganui

ASB Bank

  • Mount Maunganui, Bay of Plenty
  • Permanent
  • Full-time
  • 2 days ago
Here at ASB the customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te tūranga | The role:Reporting to the Regional Manager your job will be to co-ordinate the delivery of ASB's products and services to branch based customers, through the proactive leadership, management and development of our frontline team, ensuring unbeatable customer outcomes.Ō pūkenga | About you:Your people engagement skills and ability to build strong relationships will be a pivotal factor in fostering successful team environments where individuals feel they belong and are able achieve their true potential. You will be able to motivate your team to provide the best customer experience in the market and drive growth. Maintaining existing relationships to retain business is vital in this position, as will be your ability to cultivate new opportunities for the Bank.You will be digitally brave, a strategic thinker, motivational leader and can improvise in this fast-paced, ever-changing new banking environment. A must have for a successful candidate is extensive banking experience with confidence to operate in a highly regulated environment.This is a full-time permanent position, based in our Bayfair branch in Mt Maunganui working 40 hours per week, on a flexible roster across Monday to SaturdayWhat's in it for you:This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations.Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders. ASB offer a fun and supportive team with awesome benefits.You will also have access to:
  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Life and Income Protection Insurance
  • Strong professional development opportunities
  • Joining a dynamic and diverse team
Me pēhea te tono | How to apply?For additional information please see the attached Position Description, and to register your interest in this position please apply online.To serve a diverse community, we need a diverse organisation. We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.Job detailsReference # DD160895
Posted on 01 Sep 2025
Location(s) Bayfair Branch - Mt Maunganui, Gisborne, Hastings, Havelock North, Bays/Lower North Island, Hawera, Lower Hutt, Masterton, Mt Maunganui, Napier, New Plymouth, Palmerston North, Papamoa, Rotorua, Taradale, Tauranga, Taupo, Wanganui, WhakataneShow all
Expertise AML, Account Management, Accounting, Assistant Manager, Audit, Branch Manager, Cashiers, Compliance, Concierge, Credit & Risk, Customer Experience, Customer Service / Sales, Customer Service Officer, Customer Service Specialist, Data, Deposits, Finance, Fraud Risk, Leadership, Learning & Development, Lending, Management / Executive, Operational Risk, Operations , Personal Banker, Pricing, Quality Assurance, Recruitment, Retail Banking, Risk, Sales, Sales and Service Manager, Settlements Officer, Strategy, Team Leader, TrainingShow all
Work type(s) Full Time
More details (document)Application closes on 15 Sep 2025 23:59Or share:
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ASB Bank