Service Consultant
ANZ
- Tauranga, Bay of Plenty
- Permanent
- Full-time
- Provide exceptional customer experience through quality interactions that meet customers' complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate.
- Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and exceeding objectives.
- Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements.
- Demonstrate living the ANZ Values with our customers and colleagues.
- Exceptional customer focus
- Prior experience working with stakeholders and establishing and managing relationships
- Excellent communication skills both written and oral
- Strong time management skills and ability to prioritise
- A positive attitude with a growth mindset
- Working knowledge in using different digital channels