Job Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.comAt DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.Who you will be working withDXC Security is one of the few companies in Australia & New Zealand that can provide end-to-end security solutions—from expert advisory services to fully managed security operations, enabling the delivery of complete remediation plans and security improvement programs.Responsibilities:Configurate, maintain and report on both on-prem and cloud-based security servicesSupport product updates, enhancements, and customerLiaise and troubleshoot with other DXC support teams, account teams, 3rd party vendors, suppliers and customersSupport investigations of potential security violations, threats, and breachesProvide engineering technical support and/or assistance to projectsParticipate in a program of continuous maintenance and upkeep of infrastructure and applications associated with the security servicesAssist in security assessments where required to ensure adherence to customer specific security policy, procedures, and industry standardsThe skills you will bring:Significant experience working in IT/OT security operations for medium and/or large enterprisesDeep understanding experience and knowledge working with standard operating systems, including install, configuration, operational troubleshooting and patchingDemonstrated experience working with security products including: Checkpoint, NGFW, Cisco ASA/ Cisco FWSM, Fortinet FortiGate, Palo Alto NGFW, Citrix Netscaler, Forcepoint Triton, Trellix, Boradcom, Defender, CrowdstrikeEither: Diploma/Certificate/Degree in Information Technology (Security preferred)Relevant industry/vendor certifications such as PCCSA, PCNSA, CCNA, NSE 4+, CCNP, CCSE, Security+, Network+, SSCPExperience in customer service support including the handling and resolution of customer escalations, incident handling, and Priority 1 incident responseExperience working in cloud environment including Amazon Web Services/Microsoft Azure/Google CloudFundamental understanding of the TCP/IP and networking concepts (OSI model) to troubleshoot connectivity issuesUnderstanding of known IT security control functions such as Network IDS/IPS, Vulnerability Scanning, Endpoint Protection, Firewalls, Cloud Access Security BrokersUnderstanding of Australian ITSM, Essential 8 and ITIL frameworkStrong team player with a can-do attitude who can work together with othersOur culture and benefitsDXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXCAs an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.How to apply & our commitment to you in returnIf you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.Interviews and onboarding are conducted online, as part of us being a virtual-first company.We are an Equal Opportunity EmployerDXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
