IT Solutions and Security Administrator

ICM Asia Pacific

Auckland
Permanent
Full-time

1 month ago

COMPANY ENVIRONMENTAdaptiv is the leader in integration consulting and development in NZ, delivering innovative solutions for our clients’ needs through cloud-based services. We employ the best of the best in the industry which makes it easy to support our staff in gaining the skills necessary to become integration experts.No two days are the same, and while we provide complex solutions for some impressive clients, we know when to switch off and have fun. With no office politics, an excellent company culture and a modern rooftop office (BBQ anyone?), this kind of opportunity does not come around often.POSITION SUMMARYThe IT Solutions and Security Administrator role provides the business with effective IT support services and security execution, ensuring that its technology solutions are running smoothly. This position will focus on implementing, configuring, and supporting IT systems, software, hardware, and networks to ensure they meet the needs of the business and its users. It will also be responsible for increasing the security posture of the business, updating and implementing a security pathway. This position is highly responsive to the requests of internal stakeholders with work priorities largely influenced by these parties.SIGNIFICANT WORKING RELATIONSHIPSInternal· Managing Director· Support Team· General Manager· Executive Management Team· Architecture Team· Development Team· Sales and Marketing Team· Human Resources Team· Finance Team· Infrastructure TeamExternal· Suppliers and VendorsPOSITION RESPONSIBILITIESSystem Administration

Oversee/maintain business and IT systems to ensure optimal performance and availability

Security Management

Implement security frameworks and processes including antivirus software, encryption and monitoring systems to protect the business’ data and IT assets
Manage 3rd party security solutions relating to the risks associated with external vendors and entities

Software and Hardware Support

Install, configure and troubleshoot software applications, hardware devices and operating systems

Backup and Recovery

Ensure proper data backup strategies and disaster plans are in place to protect against data loss

User Support and Training

Assist staff with IT-related issues, offer technical support, including training new staff on new technologies

Monitoring and Troubleshooting

Monitor system performance regularly
Identify potential issues and troubleshoot problems when they arise

Project Management

Participate in IT projects, including the upgrade of systems or implementing new technologies
Endeavour to improve efficiency and meet business needs

Work Planning & Management

Participate in daily tasks and projects to ensure work is completed consistent with assigned priorities and deadlines.
Participate in planning meetings as required.
Attend meetings with team and stakeholders to give timely updates on work progress and resolution of issues.

Occupational Health & Safety

Responsible for taking reasonable care to ensure own health and safety at work, and to avoid adversely affecting the safety or health of any other person at work

Responsibilities on Demand

Due to the fluid and dynamic environment within the group, new, additional, or amended position responsibilities may be required at any time
Successful demonstration of change orientation is an ongoing responsibility of all positions

KEY RESULT AREAS

All documentation is professional, accurate and timely
Communication with and internal staff with utmost professionalism
Meet project deadlines in accordance with direction from DevOps & Infrastructure Manager
All other internal and regular deliverables (which are not projects themselves) to be achieved on time and to the required standard
Provide suggestions for improvements to infrastructure processes
All other internal and regular deliverables to be achieved on time and to the required standard
Ensure all actions directly support the Company objectives, values, polices and processes

PERSON SPECIFICATIONQualifications & Experience

A related tertiary qualification

Eg: Computer science/engineering.
Security related certificates ideal.

Required Skills & Experience

A sound understanding of IT infrastructure, systems administration, and support services
Proven experience in server management, networking, cloud services and security
Strong problem-solving skills and resourcefulness
Understanding of common security protocols and their implementation
Experience in security management and/or frameworks (ISO27001/SOC2)

Personal Competencies & Attributes

Excellent communication skills both verbal and written
A strong eye for detail
Self-managing with a highly motivated and results driven approach
Sense of urgency, can-do and proactive attitude
Ability to juggle multiple tasks and deadlines
Excellent relationship/interpersonal skills
Always able to think outside the box and demonstrates sound problem-solving mindset
Flexible and adaptable
Total and complete professionalism
Sense of humour

ICM Asia Pacific

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