technical help desk representatives

Randstad

  • Wellington
  • $26.00-27.00 per hour
  • Temporary
  • Full-time
  • 9 days ago
Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving!The Role:
  • Multiple full-time positions available
  • Intake date - October 2025
  • Must be flexible with days and hours throughout the week
  • They operate 7 days a week between the hours of 7am and 10PM. Potential weekend work.
  • Temporary contract (6 months + high chance of extension or going permanent)
  • Set shifts, so you'll always know your schedule
  • 3 weeks of paid training
  • Central Wellington location in a modern office
  • Join a diverse, fun, and supportive environment
As a Technical Customer Support Representative, you will:
  • Be the first point of contact, providing technical customer service over the phone
  • Troubleshoot technical issues with customers
  • Log incidents and manage support processes
Sound like you?The ideal candidate will have a solid background in customer service or contact centres. To succeed in this role, you MUST have:
  • Experience in a call centre environment (preferred)
  • Previous experience in a customer-focused role (essential)
  • Strong communication skills - both written and verbal
  • Excellent system skills and a confident understanding of technology
  • Problem-solving skills
  • Clear criminal history and credit check
  • NZ residency or citizenship
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.skillsCustomer service, call centre, contact centre, technical helpdeskqualifications
  • high school graduate
educationCollege/Pre-University

Randstad