Client Coordinator
Baywide Community Law
- Tauranga, Bay of Plenty
- Permanent
- Part-time
- Part Time
- Application Closes 09 May 2024
- Bay of Plenty - Tauranga
- Paralegal and Legal Assistant
- Screening and handling all incoming enquiries by phone, email, or in-person visits.
- Providing support to clients, including providing legal information, referrals, and distributing resources.
- Assessing and triaging client needs, eligibility for legal advice and coordinating appointments with our solicitors.
- Coordinating legal clinics.
- Managing client satisfaction surveys.
- A competitive salary is on offer.
- Flexibility in working hours.
- Opportunities for career advancement and development.
- A genuinely supportive and collaborative team environment.
- A paralegal qualification, actively working towards one, or relevant knowledge and experience.
- Previous administrative experience, preferably in legal, community-based, or non-profit settings.
- Strong interpersonal skills.
- Compassionate and empathetic manner.
- Effective verbal and written communication skills to convey information clearly and sensitively.
- Ability to respect Tikanga Māori in interactions with clients.
- Exceptional organisational skills and decision-making abilities
- Multilingual skills, particularly Te Reo Māori, would be advantageous.