Senior Payroll Systems Specialist - 12 month Fixed Term
Xero
- Wellington Auckland
- Contract
- Full-time
- Develop a clear understanding of the features on the team's roadmap. Along with the other System Accountants and wider Finance team you will help with the delivery of the team's roadmap.
- Generate payroll reports and analysis for management review and decision-making purposes.
- Serve as the primary point of contact for troubleshooting and resolving technical issues related to payroll systems.
- Provide training to the new and existing users on how best to use the payroll systems.
- Collaborate with system vendors and support teams to implement systems, upgrades, enhancements, and integrations as needed.
- Develop and complete testing plans for custom changes and planned system updates, and document testing results.
- Develop and maintain guidance documentation on key processes within the Payroll and Finance Systems.
- Develop and maintain specifications, diagrams and flowcharts to capture current use of systems, and to inform future integrations/projects.
- Routine and ad-hoc administration and maintenance tasks for the Payroll and other Finance systems.
- Monitor and escalate user queries or other system issues to external and internal support teams for issue remediation.
- Be an expert on designing the system to meet business needs and goals, and educate the Payroll and other Finance team on best use.
- Ensure a high quality of internal control is maintained, including change management for the relevant payroll environments used.
- System and/or process improvements and/or issues are consistently reviewed, identified, leading and managing the implementation and testing of any improvements and scheduled maintenance.
- Maintain/ manage user profile and provide right level of access/security roles the new user with following approval process.
- Create / contribute to a fun working environment, living Xero's values daily, with a focus on customer service and delivery both within the immediate team and wider Finance team
- Minimum of 5 years of experience in payroll administration, preferably using Ramco, Infinetcloud and ADP systems.
- Experience with drafting and delivering documentation related to cloud and/or bespoke deliverables and customers - this includes business cases, solution documents and technical/functional specifications.
- Experience with system implementation and integration would be highly beneficial.
- Previous experience where you have acted as an escalation point would be beneficial