Sales Support / Customer Service
Vulcan
- Christchurch
- $55,000-65,000 per year
- Permanent
- Full-time
- Responding to inbound inquiries via phone and email
- Preparing quotes & processing orders
- Proactively following up with customers to get their feedback
- Assisting in the day-to-day performance of the branch, including stock management and other administrative responsibilities
- Intermediate level or above Computer Skills
- Great attention to detail
- Fantastic warm and friendly telephone manner
- Experience in customer facing role and values a high level of customer service
- Ability to be flexible and work in a small team environment and assist where necessary
- We offer a secure future and solid career, along with a generous base salary
- Great professional development opportunities in a company that genuinely cares about the growth and development of its people.
- We believe that flexible, relaxed, enjoyable workplaces make for happy people. We support flexibility wherever possible to ensure your job enhances, not hinders, your life.
- Our health and wellness programme is available to all our employees, including on-site gyms in various locations.
- We have a unique, non-hierarchical, flat structure business model where everyone is empowered with autonomy.
- We’re dedicated to ensuring a better tomorrow, actively working to minimise our negative environmental impacts through initiatives such as shifting to hybrid vehicles, trialling the use of electric trucks, and implementing solar power at various sites.
- We believe that being a diverse and inclusive workplace makes us better in every way. Our diverse team is from over 70 different countries and more than 90 different ethnicities.