Receptionist

Accor

  • Auckland
  • Permanent
  • Full-time
  • 3 days ago
Company DescriptionNestled in the heart of Auckland's CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience. Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation.Job Description
  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
  • Take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us
  • Treat every customers information with the highest level of confidentiality
  • Available to work across a 7 day roster including shift work
Qualifications
  • Service focused personality is essential
  • 1-2 years previous experience in a customer facing role
  • Prior experience working with Opera or a related system is preferred but not required
  • Hospitality and Tourism Degree preferred but not required
  • Exceptional personal presentation, articulate verbal communication and excellent telephone manner
Additional Information
  • Staff & Friends/Family rates at Accor hotels worldwide
  • Opportunities for further development and worldwide career progression
  • Diverse and inclusive work culture
  • EAP Services + Flexible Rosters
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform

Accor