Food and Beverage Duty Manager

Queenstown, Otago
$28.00 per hour
Permanent
Full-time

1 month ago

Job Description:Who We Are - Ko Wai MātouHere at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.About The Role - Te mahiWe are seeking individuals who are passionate about hospitality and have extensive experience in supervising in restaurants. In this role, you will be responsible for managing an efficient and exceptional service experience for our guests. The ideal candidate should have strong leadership skills and the ability to lead by example.We offer a variety of shifts including breakfast, lunch, and dinner. Weekend availability is required.This is a full time position (minimum 30 hours per week) based at Sudima Queenstown Five Mile. The hourly rate for this role is $28.00.Responsibilities | Ngā haepapaThe Food & Beverage Duty Manager is responsible for the management of the day to day operations of the food and beverage department in the hotel. The responsibilities of this role are to:

Manage the Food and Beverage department operations while on shift
Drive revenue to achieve and exceed budgeted revenue
Account for stock utilised in the operation and order all stock through company purchasing system as required
Prepare daily banking and cash flow reports
Conduct daily Duty Manager reports for the Hotel Manager
Conduct and/or supervise cash handling and banking procedures
Controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
Continuously work to improve the efficiency of the restaurant by optimism productivity with the lowest possible cost.
Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility.
Ensure that all colleagues understand and uphold the hotel's code of responsible service of alcohol
Ensure compliance of Health and Safety regulations including the timely recording and investigation of any accidents, injuries, or near misses
Communicate effectively with subordinates and managers.
Recruit, train and manage the restaurant team
Handle and resolve guest complaints efficiently
Collaborate with the Food and Beverage Manager on menu creation, planning, design and delivery
Conduct effective shift briefings to ensure all staff are aware of VIPs, special occasions, daily specials, and upselling opportunities

Requirements:A commitment to being a reliable member of the teamBe able to work 5.00am to 10.00pm with a roster that covers seven days a week including weekends and holidays.A NZ Diploma, or 3 years experience in a relevant role in the Hospitality and Tourism sector may substitute for the qualification.Ability to work unsupervised, on your own and as part of a teamYou will have:

A valid General Manager License (GM License) and a LCQ qualification
Work as part of a team to deliver exceptional service and dining experiences
Ability to remain calm and composed under pressure, willing to go the extra mile to ensure guests have a memorable experience
Outstanding communication and customer service skills with strong attention to detail
Desire to learn and grow within the hospitality industry
Prior experience in bartending and barista skills
Flexibility to work outside normal hours as required (including early morning shifts, late finishes, weekends, and public holidays)
Availability to work on a rotating roster

Benefits:We are all valued | He kura te tangata

Discounts at our hotels, restaurants and spas across our network
Staff, family and friends rates at our hotels
Meals on duty and uniform provided
Excellent reward & recognition events
Service and anniversary gifts and benefits
Wellbeing programme including Health insurance discounts
Paid training and individual Employee Development Plans
Training towards NZQA qualifications and our very own online digital learning platform
Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Nau mai, haere mai, tauti mai!Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.E manawanui ana tātou - We careKa mahi tahi tātou - We work togetherKa whai tātou i te tika - We do the right thingHe kura te tangata - We are all valued

Hind Management

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