Workshop Service Manager

HR Connect

Takanini, Auckland
Permanent
Full-time

2 months ago

Company DescriptionMIMICO is a New Zealand owned family business established in 1989 as an indent parts supplier based in Matamata, and is the New Zealand distributor for a wide range of quality, world class modern heavy machinery. MIMICO sells, hires and services heavy machinery for the quarrying, mining, contracting, construction, recycling and forestry industries.Job DescriptionOur client Mimico are seeking a Workshop Service Manager to join their Takanini team. This position is pivotal to the success of the business and is responsible for the efficient growth and development of the Construction Equipment workshop while overseeing the new machine builds and paint shop teams.Your key responsibilities will include:

Managing the day-to-day running of the service team which consists of workshop-based and field service technicians
Business development - being proactive in the promotion of the service department's capabilities

Managing health and safety across the workshops
Finalising invoices and management of WIP in a timely manner

Managing and developing Service Technicians to ensure there is an uncompromised focus on delivering high levels of service and expertise.

Completing administrative tasks to ensure the service department is operated in accordance with company procedures and policies.
Addressing complaints and resolving problems raised by customers; as well as assuring clients of maximum efficiency and productivity in repair and maintenance services offered.

QualificationsTo be successful in this position, you will have:

Experience working in a commercial workshop environment including managing a team
Knowledge of mechanical, hydraulics and electrical systems
Excellent communication skills with the ability to build strong internal & external relationships
An awareness of the health & safety legislation and compliance requirements
Hands-on experience working with parts, procedures and operations of heavy equipment
Proficient computer skills

You will be a people's person, with a positive attitude and a willingness to try new things. You will have 'get up and go', be highly organised, and committed to providing high quality service to our valued customers.Additional InformationBenefits of joining the team:

Competitive remuneration with quarterly reviews
Health and Life Insurance
Uncomplicated management structure

How to apply:You may be a qualified Workshop Manager or ready to take the next step in your career, if this sounds like the opportunity you have been waiting for, apply today or email for a copy of the position description

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