Food & Beverage Attendant
Sofitel
- Auckland
- Permanent
- Part-time
- Be accountable on a shift basis for the operations of the outlet through effective people management. This role is ‘hands on’, working as part of a team to provide efficient 5 star service.
- Perform basic day-to-day food and beverage service.
- Opening and Closing of restaurant or outlet.
- Packing in and out of the events.
- Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
- Ensure accuracy by repeating order(s) to the guests.
- Ensure that dockets are written clearly and correctly, so the cashier and kitchen can fulfill their duties effectively.
- Ensuring to use the POS (Point of Sale) system correctly.
- Deliver orders promptly from the production area. (Kitchen and Bar area)
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced when delivered to the table.
- Providing the highest standard service to the guest.
- Keep tables and service areas clean and tidy as per procedure manual.
- Take responsibility for your designated section and station.
- Maintaining side stations are clean and organized daily.
- Maintain a working knowledge of beverages offered and how to prepare and serve them.
- Maintain hygienic food service techniques during service
- At least 1 year experience in a luxury 5 star hotel
- Previous experience in Fine dining breakfast and dinner service
- Previous experience in luxury banqueting service
- Previous experience in Barista and Café style service
- Knowledge on gastronomy and beverages
- Use of Micros is a bonus
- Strong presentation and organisation skills
- Ability to work in the fast paced environment and be proactive
- Previous hotel or administration experience
- Positive bubbly personality
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Complimentary meals on shift
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program