Revenue Operations Manager
ArchiPro
- Parnell, Auckland
- $100,000-120,000 per year
- Permanent
- Full-time
- Implement and optimise sales processes to enhance efficiency and effectiveness across the sales department.
- Manage and analyse client data using HubSpot, ensuring accurate tracking of interactions, subscriptions, and performance metrics.
- Develop and maintain segmentation strategies for personalised client communication and targeted marketing efforts.
- Oversee automation of communication for renewals, client follow-ups, and engagement initiatives.
- Conduct quarterly reviews with clients to assess satisfaction, gather feedback, and identify opportunities for subscription upgrades or renewals.
- Collaborate with the sales and marketing teams to align strategies, share insights, and drive revenue growth.
- Provide regular training and updates to the sales team on HubSpot features and best practices.
- Analyse sales and client data to identify trends, forecast revenue, and inform strategic decisions.
- Establish and monitor key performance indicators (KPIs) for sales effectiveness, client retention, and overall revenue growth.
- Facilitate a culture of continuous improvement by implementing feedback loops and encouraging innovation in sales strategies.
- Bachelor's degree in Business, Marketing, Finance, or related field.
- Proven experience in sales operations, revenue operations, or a similar role, preferably in a tech or subscription-based environment.
- Expertise in CRM platforms, specifically HubSpot, with strong analytical and data management skills.
- Excellent organizational abilities with a focus on efficiency and meeting deadlines.
- Strong communication and interpersonal skills, capable of building relationships with clients and collaborating with internal teams.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strategic thinker with a problem-solving mindset and attention to detail.
- What our clients have to say:
- What our team have to say:
- Inside our offices:
- For more on our success, you can read here:
- Our founder's inspirational story as featured in M2 Magazine:
- Competitive Base Salary
- KiwiSaver
- Long service 'ArchiVersary' leave - for every year of service, you get an extra leave day
- Opportunity to join our ESOP
- Team building functions and events
- Great barista coffee, drinks fridge, fruit and snacks jar
- A dog friendly workplace