Facilities Lead
Invercargill City Council
- Invercargill
- Permanent
- Full-time
- Alongside management, work within the financial activities and budgets under your control in accordance with Council guidelines, timelines and delegated responsibilities
- Be the onsite contact for all contractors ensuring these are scheduled in booking calendars and all contractors are inducted, appropriately supervised when needed
- Deliver an exceptional level of customer service, treat all customers with respect and dignity, handle complaints with empathy and sincerity, and resolve customer issues to an appropriate resolution
- Provide a feedback loop to the sales lead to ensure proposals are achievable and suitable for venues
- Maintain inventory control, rental services and maintenance of non-fixed asset stock
- Ensure a high standard of venue presentation and cleanliness within council-owned community venues for hire and their grounds by supporting the Client Relations Lead with carrying out necessary cleaning and appropriate maintenance tasks, and completing routine scheduled inspections of the facility, reporting issues for action and follow up for completion
- A qualification or significant experience in facility management, property services or relevant field
- Experience working with large scale public facilities such as theatres, hospitality, retail or sports facilities
- Experience with health and safety compliance
- The ability to read understand and effetely communicate complex technical documents, instructions and plans
- Full NZ Driver's Licence
- Career progression and training/development opportunities
- Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, 50% off eye exams, discounted gym memberships etc
- Kiwisaver and Superannuation Schemes
- Access to sick leave from day one of employment
- Appointment time leave: Up to 2 hours for important appointments eg. Doctor, bank, dentist