Service Foreman
Brandt
- Cambridge, Waikato
- Permanent
- Full-time
- Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge.
- Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs. May review repair orders for accuracy and completeness.
- Directs and assists in the diagnosis of machine problems of technicians and apprentices.
- Inspects and repairs all special tools. Recommends new tooling as required.
- Advises Service Manager or Service Location Manager of all customer complaints.
- Coordinates and schedules all in-house technician training.
- Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings.
- May fill the Service Manager or Service Location Manager role in their absence.
- May arrange for and participate in re-conditioning of used equipment and set-up of new equipment.
- May approve the release of equipment for delivery to the customer.
- May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager
- Other duties as assigned.
- 3+ years' experience as a Service Technician
- Ability to lead others.
- Familiar with John Deere and competitive products
- Ability to write and speak effectively to individuals and groups.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- High School Diploma or equivalent experience
- Forklift license preferred.
- Competitive remuneration package
- Leadership Opportunity
- Supportive and positive working environment
- Advancement Opportunities within the Organization as we grow.
- Ongoing Training & Development
- Access to Employee Assistance Program