Customer Service Administrator - Seed Certification
AsureQuality
- Palmerston North, Manawatu-Wanganui
- Contract
- Full-time
- Deliver excellent quality and timely customer service support via phone and email to help customers learn the new online system being launched and resolve any additional types of queries.
- Accurate daily numerical checking, proof reading verification documentation, data entry and administration.
- Help ensure smooth daily administration operations and improve processes where needed.
- Investigate and fix any errors or discrepancies in documentation or reporting.
- Assess the level of urgency and importance of queries and tasks that arise and adapt your plans accordingly to ensure quick resolution of high priority tasks.
- Prior administration and customer service experience, good people skills are important.
- High attention to detail and systematic / methodical thinking is essential.
- Having an agricultural qualification or knowledge of the seed industry will be advantageous, but not a must.
- Quick learner of new computer systems and company processes.
- Friendly person with a can-do attitude.
- Market Level Salary + KiwiSaver
- On the job training provided
- Nice office building + Onsite car parking + Friendly team
- Career progression opportunities
- 30 hours per week + 12 month fixed term contract