Food and Beverage Duty Manager

Auckland
$29.50 per hour
Permanent
Full-time

1 month ago

Job Description:Who We Are - Ko Wai MātouHere at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.About The Role - Te mahiWe are seeking an enthusiastic and passionate Food and Beverage Duty Manager who knows how to get the best out of their team and leads from the front by setting and providing the highest levels of customer service . A team player who enjoys and has a passion for the hospitality industry. Our Visaya Restaurant and Bar can seat up to 120 people and we have extensive conference facilities.Flexibility across breakfast, lunch, and dinner shifts, weekend and public holidays is required.This is a permanent full-time role based at Sudima Auckland Airport. It is a guaranteed minimum of 40 hours per week paid at $29.50 per hour.Responsibilities | Ngā haepapaThe Food & Beverage Duty Manager is responsible for the management and day to day operations of the food and beverage team while on shift in the hotel. This covers restaurant, bar, room service, and function operations whilst maintaining standards and enhancing the guest experience.The responsibilities of this role are to:

Manage the Food and Beverage department while on shift
Drive revenue to achieve and exceed budgeted revenue
Account for stock utilised in the operation and order all stock through company purchasing system as required
Prepare cash flow reports
Conduct daily Duty Manager reports for the Hotel Manager
Conduct and /or supervise cash handling and banking procedures
Controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards
Continuously work to improve the efficiency of the restaurant by optimising productivity. Study and examine operations, and administer cost reduction exercises throughout the department
Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility
Ensure that all colleagues understand and uphold the hotel's code of responsive service of alcohol
Ensure that all guests are provided with superior customer service at all times
Ensure compliance of Health and Safety regulations, including the timely recording and investigation of any accidents, injuries, or near misses
Recruit, train and manage the restaurant team
Handle and resolve guest complaints efficiently
Collaborate with the Food and Beverage Operations Manager on menu creation, planning, design, and delivery
Conduct effective shift briefings to ensure all staff are aware of VIPs, special occasions, daily specials, and upselling opportunities

Requirements:A commitment to being a reliable member of the team and ability to work unsupervised, on your own, and as part of a team.Be able to work a rotational roster that covers seven days a week including weekends and public holidays.A NZQF Diploma (ANZSCO Skill Level 2) or at least three years of relevant experience may substitute for the formal qualifications listed above. In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification.You will have:

A valid General Manager License (GM License) and a LCQ qualification
Prior experience in restaurants, conferences and events
Team management experience

Benefits:We are all valued | He kura te tangata

Discounts at our hotels, restaurants and spas across our network
Staff, family and friends rates at our hotels
Meals on duty and uniform provided
Excellent reward & recognition events
Service and anniversary gifts and benefits
Wellbeing programme including Health insurance discounts
Paid training and individual Employee Development Plans
Training towards NZQA qualifications and our very own online digital learning platform

Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.Nau mai, haere mai, tauti mai!Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.E manawanui ana tātou - We careKa mahi tahi tātou - We work togetherKa whai tātou i te tika - We do the right thingHe kura te tangata - We are all valued

Hind Management

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