Chief Customs Officer (CCO) - Drugs Investigations

Auckland
$106,618-137,746 per year
Permanent
Full-time

2 hours ago

Mō tēnei tūranga mahi | About this roleLead teams that are contributing to help keep our communities safe.About this role - Mō tēnei tūranga mahi…As Chief Customs Officer in the Customs Investigations Unit (CIU) you'll lead Drug investigation teams across operations and at a strategic level. You will be responsible for coaching and leading a group of team leaders and technical experts.The Customs investigations teams are tasked with investigating serious border related criminal offending relating to the importation and exportation of controlled drugs.The salary for this role is $106,618 - $137,746 plus an allowance of $16,286 for working unpredictable hours. This role is Auckland based.About you - Ko wai koe…The position requires extensive knowledge and experience in the investigation's environment as well as effective and confident decision making, prioritisation and the ability to build and maintain the relationships required to achieve strategic objectives.You'll use your experience as a people leader to provide clear leadership, ensuring teams have the skills and knowledge to deliver the outcomes required. Building and enhancing effective relationships with internal and external stakeholders is important, including other law enforcement and border management partners, with a view to improving border response and service quality.To be successful in this role you will need:

to be able to lead under pressure in an operational environment
extensive experience leading operational activity
experience in developing high performing teams and managing performance
strong relationship management skills to engage effectively with internal and external stakeholders both domestically and internationally
a drive for high achievement and a proactive focus on delivering outcomes
high levels of integrity, honesty and discretion

Requirements to apply - Ngā paearu hei tono…As part of the recruitment process, you will need to obtain and maintain a Top Secret level national security clearance. You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.To work for the New Zealand Customs Service in this role, you must be able to meet the following requirements:

Be a New Zealand Citizen or New Zealand Permanent Resident
Residing in New Zealand at the time of application
Have resided continuously in New Zealand for the last 10 years*
Must have a clear Police record and be able to obtain an Organisational Security clearance.
Hold a full New Zealand drivers' licence.

Already having a Top-Secret clearance is a benefit, but not a requirement. We'll guide you through the process.You will also be asked to complete a medical check and drug test.(*) If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 10 years but have been absent from New Zealand for periods of 6-9 months within the past 10 years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA then you may still meet the requirements for a 'secret' clearance. You will be required to provide overseas Police certificates for these periods spent outside of New Zealand.How to apply - Me pehea te whakauruPlease apply online. You will be asked to outline your relevant skills and experience and a few competency based questions, along with why you are interested in the role. The online application process takes a bit of time and requires you to provide examples of previous work experience. We have some specific questions about that in our online process. It's best to set aside some time when you won't be interrupted.If shortlisted, you will be asked to complete online psychometric testing.If you have any queries, please contact Jasmine atApplications close at 5pm on Friday 19th September 2025New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. We also support flexible working arrangements.

New Zealand Government

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