Service Technician

• Install, program, and commission security equipment to NZSA standards and industry best practices.
• Provide rapid responses to service calls, troubleshoot onsite issues, and deliver efficient solutions as a problem-solver.
• Coach apprentices on-the-job, foster positive teamwork, and offer feedback for their development.
• Maintain strong customer relationships, handle communications professionally, and keep service information confidential.
• Champion health and safety: Lead by example, report incidents promptly, and ensure compliance with HSWA and company policies.
• Support administration tasks like updating as-builts, accurate timekeeping, and maintaining job documentation.
• Participate in a 24/7 on-call roster and undertake other duties as needed to support team success.

• 5+ years of hands-on experience in the Security industry with a proven track record.
• Level 3 NZ Certificate in Security (Foundation) or equivalent.
• Strong knowledge of business management systems (e.g., Simpro, Uptick) and security technologies.
• Excellent interpersonal, customer service, and presentation skills.
• Ability to mentor apprentices and work collaboratively in a team-focused environment.
• Valid New Zealand driver's licence.
• A positive, can-do attitude with a commitment to quality, safety, and continuous improvement.

• Competitive remuneration package tailored to your experience.
• Play a pivotal role in scaling an industry leader with opportunities for professional growth and development.
• Dynamic, supportive work environment where your expertise makes a real impact.
• Access to ongoing training to keep your certifications current and skills sharp.
• Be part of a company that prioritizes safety, teamwork, and customer success.

Kinetic Recruitment