Food & Beverage Services Manager

IHG Hotels & Resorts

  • New Zealand
  • Permanent
  • Full-time
  • 7 days ago
Job Category: Hotel-Food and BeverageJob Description:About the roleAt Holiday Inn Queenstown Remarkables Park, we're seeking a talented Food & Beverage Services Manager to join our team.You'll lead our restaurant, bar, in-room dining, and conference & events operations, setting the standard for service excellence and team culture.What you'll be doing
  • Manage all food and beverage outlets, including Giants restaurant, bar, in-room dining & event spaces to ensure seamless guest experience.
  • Develop and implement innovative wine lists and beverage menus meeting with suppliers regularly and focusing on a support-local and seasonal approach.
  • Develop and implement promotional strategies across all areas of food and beverage to drive revenue growth.
  • Manage the recruitment, training and development of the F&B team, focusing on specialist positions where required but also ensuring colleagues are confident and cross trained throughout all areas of food & beverage.
  • Monitor and control budgets, costs and inventory to maximise profitability.
  • Collaborate with the wider hotel leadership team to deliver outstanding guest experiences to achieve hotel targets.
  • Lead the team in anticipating guest needs and resolving issues, with a strong focus on learning and improving from feedback.
  • Lead the delivery of all conference and event operations, ensuring seamless execution from setup to on the day service and pack-down.
What we're looking for
  • Strong background in food & beverage leadership (hotel/events experience essential).
  • Hands-on leader with excellent communication skills who inspires and motivates teams.
  • Confidence in overseeing both day-to-day service and large-scale event operations.
  • Strong financial acumen, including budgeting, cost control and inventory management.
  • Demonstrated success in driving revenue growth and profitability.
  • Passion for hospitality and a commitment to delivering exceptional guest experiences.
What we offerWell...where do we start?!
  • A competitive rate
  • An opportunity to kick-start your career adventure with a company that can take you around the world!
  • Paid Birthday Leave
  • Proactive Wellness Leave
  • Access to our EAP Service
  • MyPerks Discount Platform for leading retailers
  • IHG Room Discounts at over 6,000 hotels worldwide!
  • Uniform provided
About usHoliday Inn Queenstown Remarkables Park is your hub for South Island exploration. With a convenient location in the Remarkables Park precinct just 5 minutes from Queenstown Airport, our full-service hotel has a range of modern facilities to make your stay extra comfortable while you create memories in the heart of New Zealand's world-famous alpine playground.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by lawAbout Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

IHG Hotels & Resorts