Clinical Team Administrator / Scheduling
- Auckland
- Temporary
- Full-time
- Managing incoming mail (electronic and postal) and enquiries in a timely and professional manner
- Handling referrals in line with service protocols and national policies
- Supporting clinic scheduling: managing waiting lists, preparing appointment letters, and confirming appointments with patients
- Collaborating with clinical staff to optimise the patient appointment process
- Maintaining and updating databases with high accuracy, acting as a system super-user to support your team
- Upholding patient confidentiality and document integrity at all times
- Proven experience working with patient information in a clinical or healthcare setting
- Strong administrative skills and attention to detail
- Proficiency in Microsoft Outlook, Word, and Excel
- Understanding of medical terminology and familiarity with hospital systems for managing patient data
- Excellent written and verbal communication skills
- A professional, empathetic, and confident manner when dealing with patients
- A collaborative mindset and the ability to work effectively within a team
- Awareness of Te Tiriti o Waitangi and its application within the healthcare environment
- Knowledge of the New Zealand health system and commitment to patient privacy and confidentiality