Sales and Service Manager - Farmers Newmarket

Newmarket, Auckland
Permanent
Full-time

2 months ago

We are looking for a dedicated Sales and Service Manager to join our experienced and passionate management team in Newmarket!A Sales and Service Manager role at Farmers offers the exciting potential to move throughout the store, gaining exposure and experience in a wide range of retail offerings. From Women's and Men's Fashion to Homeware and Nursery, you'll experience it all. This level of variety will provide a strong foundation for your future retail career.At Farmers we don't compromise on our presentation or customer service standards so you can rest assured that you will be working amongst high achievers. As part of a small team of Department Managers reporting through to our Assistant Store Manager you will enjoy the benefits of a wider support network both in store and regionally.Your day-to-day duties in this role will include:

Driving department sales and taking full ownership for the teams sales performance
Managing, coaching, developing and motivating your team to exceed sales budgets
Liaising with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
Driving a customer service culture across departments by ensuring high levels of customer service
Implementing & communicating promotional plans for upcoming events

We are looking for someone who has:

Experience in a similar position (Store Manager small store or Department Manager medium to large store)
Strong sales coaching competence - proven ability in coaching for sales improvement
Exceptional customer focus
Excellent team management experience - can motivate and coach a team to improve sales results

Farmers has a lot to offer their staff:

We're all about career progression, and supporting our talent through internal succession planning, with many examples of employees that have progressed their career through promotions or transfers across different stores
Endless opportunities to grow and develop your skills with ongoing training and development
The opportunity to complete nationally recognised qualifications
A comprehensive online learning database specifically tailored to each role in the business
Generous staff discounts across the Farmers and James Pascoe Group
Competitive salary and management incentive scheme on offer
Feel fulfilled working for a company that collaborates with a carefully chosen group of New Zealand charities to create community-based initiatives. These efforts raise awareness, provide education, and generate funds to enhance people's lives

This is a Full-Time role working 40 hours per week. Weekend work is required as part of the management roster.Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

Farmers Trading Company

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