CloudOps Engineer
Enghouse Systems
- Auckland
- Permanent
- Full-time
- Work on all Enghouse Interactive SaaS operations.
- Must adhere to ISO 27001 policies and practices.
- Design, implement and support Continuous Delivery processes.
- Contribute to security-related activities that impact cloud operations.
- Help maintain current and future infrastructure in AWS, Azure, GCP, IBM, and our Data Centers.
- Make recommendations for improvements to existing architecture and operations applications.
- Design, maintain and operate capacity and operational testing, and cloud instance based on cloud provider tools, open-source tools, and/or in-house developed tools.
- Work with Customer Support and Professional Services organizations troubleshooting and resolution of issues.
- 3–5 years of experience managing hosted SaaS solutions in a DevOps/CloudOps function (Call/Contact Center experience a major plus).
- Azure Cloud Platform (Compute, AppEngine, Functions, Kubernetes, CloudSQL, Active Directory)
- Windows Server 2016+ Administration and Deployment
- Windows Active Directory Administration and Deployment
- Experience with Nagios XI or equivalent monitoring tools
- Telecommunication standards (VoIP (SIP), Session Boarder Controllers
- Communication security including SDWAN, Firewall Management, VPN
- Experience in Cyber Security
- AWS Cloud Platform (Route 53, S3, CloudFront, CloudFormation, EC2 and CLI)
- Google Cloud Platform (Compute, Cloud SQL, Cloud Load Balancers, Cloud Storage)
- Experience working within ISO 27001, SOC2, PCI, and GDPR environments
- Familiar with tools such as Jira, Splunk, and OSSec
- Experience in Development/Scripting for automation purposes
- Experience with SQL database administration
- Experience with MS Teams administration
- Opportunity for growth and advancement
- Great team atmosphere
- A competitive bonus/commission structure
- Opportunity to leave your mark through the delivery of innovative ideas to the team
- Work for a stable and established company