Business Analyst
- Auckland
- Permanent
- Full-time
- Business Analyst - Intermediate
- Software Implementation & Integration
- Auckland
- Permanent
Reporting to the BA Lead, you'll play a key role in supporting the implementation of multiple business-critical systems. While this isn't a technical role, a solid understanding of system architecture and integration is essential.About the role:
- Collaborating with vendors and internal stakeholders to gather, challenge, and refine business requirements.
- Support the end-to-end delivery of third-party software solutions and integrations.
- Map current business processes and design future-state workflows to improve efficiency and user experience.
- Work closely with cross-functional teams to ensure requirements are translated into effective technical solutions.
- Monitor project milestones and ensure clear, consistent communication across all parties.
- Contribute to change management efforts, including documentation, training, and user support.
- 3+ years' experience as a Business Analyst, ideally with SDLC experience.
- Proven experience delivering third-party software solutions and managing vendor relationships.
- Strong communication and interpersonal skills-as you will be engaging with stakeholders at all levels.
- Familiarity with APIs, system integration concepts, and architectural principles (technical execution not required).
- Prior business process mapping and analysis experience.
- A positive attitude