Data Analyst - Remediation

AA Insurance

  • Auckland
  • Contract
  • Full-time
  • 22 days ago
We're not just another workplace we're a bunch of genuine people trying to make a real difference to the lives of as many Kiwis as we can. We're committed to looking after our customers, our people, our communities, and the environment. In fact, our mission, is to earn the trust of every New Zealander by protecting what matters most, and that includes you.What you'll be doing:We're seeking a skilled and proactive Data Analyst for a 12-month Fixed Term Contract to play a key role in delivering high-impact remediation initiatives. With a strong focus on exception-based "Stop Harm" reporting, you'll help safeguard our customers by identifying and preventing potential issues through robust data analysis, logic, and testing.Reporting to the Lead Data Analyst and working within a small, collaborative team, you'll work closely with Business Analysts, Product Owners, and subject matter experts to transform business requirements into actionable insights. You'll also support the enhancement of existing reporting frameworks and contribute to critical remediation projects.Your strong documentation skills-especially around data definitions, assumptions, and code commenting-combined with excellent communication and time management abilities, will enable you to apply your analytical expertise and business understanding to drive meaningful improvements and add real value across the organisation. Your day to day will be:
  • Investigating and analysing data to identify customers requiring remediation
  • Preparing data extracts for customer communication s and financial reconciliation
  • Managing and supporting daily, weekly and monthly report production
  • Undertake ad-hoc data extraction, analysis and report production to inform the business in key decision-making
  • Maintaining strong working relationships across our business
  • Provide backup support to the Remediation Data Analyst on an as-needed basis
  • Assist with ad hoc remediation analysis and validation tasks
  • Support cross-checking of customer cohorts, benefit calculations, and eligibility logic
A bit about you:You're the kind of person who loves to analyse and solve problems. You will leave no stone unturned. You will bring with you:
  • Experience in insurance, financial services, or other regulated environments
  • Exposure to customer remediation or regulatory compliance projects
  • Prior experience in remediation, regulatory, or exception-based reporting in the insurance or financial services sector is highly desirable
  • Curious, detail-oriented, and proactive in identifying risks or inconsistencies Experience with building effective relationships with external stakeholders
  • Clear concise verbal communication skills
  • The ability to think creatively to find solutions and overcome challenges
  • Advanced proficiency in SQL and Excel; Python experience beneficial, especially for ETL workflows
  • Working knowledge of Tableau and/or Power BI
  • A tertiary qualification in a related discipline is desirable
Why you'll love working with us:We have an inclusive and supportive environment and believe every voice matters. We believe in investing in our people and creating an inclusive space that provides opportunities for all.You'll love working with us for our inclusive, diverse, supportive environment and commitment to personal growth. Enjoy annual reviews, bonuses, and benefits like a $250 wellbeing allowance, flexible work - including our partnering with Auckland Transport (AT) 'Fareshare' where we will subsidise your public transport costs when you travel to and from work, discounts on insurance and a $1500 referral bonus.Our culture and care for our people can be seen in our outstanding engagement and tenure. We believe the most important investment we can make is in you.Do you think you have the passion, collaboration, imagination, and values that match our own? Apply & upload your resume today.

AA Insurance