change manager
- Auckland
- Permanent
- Full-time
Start Date: Immediate startWhat You'll Do:
- Develop and execute a comprehensive change management plan, focusing on business process change, stakeholder readiness, and communications.
- Identify and engage with all affected stakeholder groups to confirm business process impacts and align solution requirements.
- Raise awareness and communicate project updates to ensure all stakeholders have a clear understanding of what is happening and when.
- Identify and escalate any unacceptable business risks.
- Plan and facilitate overall project communications, collaborating with key team members to draft and present materials.
- Coordinate training needs analysis and input into training design, assessing the effectiveness of training on change readiness.
- Proven experience in a dedicated Change Management role.
- Demonstrable experience developing and implementing comprehensive change management plans.
- Strong skills in stakeholder identification, engagement, and communication.
- Experience in business process analysis and aligning solutions with business requirements.
- Proficiency in planning and facilitating project-wide communications.
- Experience with training needs analysis and coordinating training efforts.
- Experience working within a public sector or similar large organization.
- Familiarity with large-scale system exit or migration projects.
- Strong risk identification and escalation skills.
- Bachelor Degree