Service Delivery Coordinator - Health Claims

Active+

  • Auckland
  • Permanent
  • Full-time
  • 13 days ago
  • Full Time
  • Application Closes 21 Sep 2025
  • Auckland - Central Auckland
  • Office and Administrative Support Worker
Active + Service Delivery Coordinator - Health ClaimsActive+ is the largest New Zealand owned supplier of rehabilitation services in New Zealand, with over 1,500 health providers across a wide range of disciplines delivering service across New Zealand. We've been in business since 1990 and are owned by Southern Cross Healthcare New Zealand.Mō te Tūranga | About the RoleAre you ready to launch your career in the dynamic world of healthcare? We're looking for a Service Delivery Coordinator to join our dynamic team at Active+, supporting the seamless delivery of a range of rehabilitation services. This 6-month fixed-term role is to cover a secondment and could lead to an extension or even a permanent opportunity - the perfect chance to grow your career in healthcare administration.Based in the heart of Auckland's CBD with flexible hybrid working, you'll play a key role in organising the end-to-end service delivery for your assigned portfolio. From coordinating referrals and supporting providers, to managing claims, data entry, and responding to queries, you'll keep everything running smoothly behind the scenes. You'll also assist with key projects, ensuring processes are efficient and services meet the highest standards for our clients and funders, like ACC. This is a great opportunity for someone with strong organisational skills, attention to detail, and a proactive approach who's keen to build experience in the healthcare and rehabilitation sector.Ngā pūkenga me ngā wheako | Skills and experience
  • Administration or coordination experience - ideally previous experience in a similar role, or entry-level experience in healthcare, customer service, or medical reception with a willingness to learn and grow.
  • Technical skills - confidence with Excel, and bonus points for familiarity with platforms like Gensolve, OneHub/Provida, or Workspaces.
  • Strong communication - clear, professional written and verbal skills, with the ability to build positive relationships across a tight-knit, collaborative team.
  • Adaptability and agility - thrive in a fast-paced environment where you'll juggle multiple priorities and projects with ease.
  • Team spirit and energy - a positive attitude, proactive mindset, and a genuine desire to be part of a team that's always looking for ways to do things better.
  • Eligibility to work in NZ - you must be a New Zealand Citizen or Resident.
Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:
  • Competitive Rewards: Attractive remuneration package, with an extra 'appreciation day' per annum, generous Christmas/New Year breaks, and long service benefits.
  • Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and funded on-line GP and EAP access.
  • Flexibility & Growth: Flexible working arrangements and well-supported learning opportunities, with professional development and access to Southern Cross Learning Hub modules including Cultural programmes.
Ko wai matou | Our OrganisationTō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusionAs an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people.We aspire to have a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora.Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare

Active+