Telephone Account Manager
Rentokil Initial
- Christchurch
- Permanent
- Full-time
- You have previous telesales and/or call centre experience
- You are looking for a full-time position
- You want to join a market-leading global organisation
- Successful candidate can be based in Christchurch or Dunedin area
- Service
- Relationships
- Teamwork
- Responsibility
- Drive for success
- Provide excellent customer services on every inbound call and proactively identify sales opportunities through outbound campaigns
- Manage the day-to-day administration requirements of your customer whilst ensuring customer issues are resolved
- Planning and organising yourself and others to be responsive and be able to adapt to customer requests quickly and effectively as well as driving consistent service delivery performance.
- Supporting the outbound sales team with customer and administrative support
- Demonstrable and proven call centre/telesales customer service skills
- The ability to build long-term internal and external relationships
- Excellent interpersonal skills
- Attention to detail and problem solving skills
- Ability to manage multiple and competing priorities