Accounts Receivable Administrator
The University of Auckland
- Auckland
- $55,501-63,900 per year
- Permanent
- Full-time
Do you have experience in accounts receivable processes and do you consider yourself a administrative whiz?We are seeking an Accounts Receivable Administrator to join our busy team which sits within the Finance Shared Transaction Centre.The role will see you work with internal and external stakeholders to ensure all types of accounts receivable transactions are effectively and efficiently managed. We need you to have exceptional attention to detail and problem solving abilities. You will also need to manage multiple systems and procedures.Your responsibilities will involve:
- Proactively interpret and analyse stakeholder requests and provide expert advice to ensure compliance with university policies and to achieve positive outcomes
- Manage customer setup and maintenance, ensuring invoice requests and credit notes are processed accurately and reconciled efficiently
- Provide expert advice and resolution of complex billing and payment related issues through investigation and re-education of internal and external customers to ensure compliance with Receipting and Banking policy and procedures
- Daily banking reconciliations from multiple sources. Investigating unidentified payments and ensuring that all receipt files, dishonoured payments, and payment transfers are completed to meet critical month end timeframes along with the associated disbursement journals
- Support the Accounts Receivable (AR) Team Leader to execute operational plans for the on-going functions of the team
- Establish relationships with key stakeholders that meet each party's needs and agreed outcomes
- Always demonstrate excellent customer service through reliable, efficient and accurate execution of service deliverables
The remuneration is $55,501 - $63,900 per annum, depending on skills and experience.For more detailed information, please read theMō tō mātou rōpū | About the team
The Shared Transaction Centre (STC) is the University of Auckland's centralised 'Purchase to Pay and 'Order to Cash' centre. We perform an operational function, consolidating high volume finance transactional activities relating to the purchasing and supply of goods and services. We are responsible for all purchasing, billing, and revenue collection activity for student fees, research activities, faculties, and service divisions.Accounts Receivable has 12-15 team members working well together in a dynamic environment and are motivated to get the job done.He kōrero mōu | About you
Our ideal candidate will be experienced in working in a similarly complex organisation, working to tight deadlines in a high-pressure environment and up to date with current accounts receivable processes.You will be a people person with a can-do attitude who enjoys balancing the requirements to process high volumes of payment transactions in an efficient manner while providing provide excellent service to students and corporate customers about transactions, refunds and invoice paymentNga Pūkenga Motuhake | Important Skills
- Excellent organisational and analytical skills
- Experience using an ERP system e.g. PeopleSoft
- Be proficient in Microsoft excel as well as able to pick up the internal, industry specific software quickly
- You will be experienced working in a customer-focused environment, with strong problem-solving abilities
We offer an opportunity within New Zealand's leading University that will have a positive impact on the lives of students. We also offer:
- Five weeks' annual leave per annum
- Flexible working - Hybrid model (blend of in-office and remote)
- Up to 6.75% employer superannuation contribution
- Over 300 different career development courses and programmes
- Discounted parking and various leisure and recreation services
- A diverse and inclusive working environment
Applications must be submitted online, by the closing date of 28 April 2024 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.You may reach out to Manjula Devakumar for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.Additional InformationEquityThe University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go toThe University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit