Deputy Boutique Manager - Auckland
Cartier
- Auckland
- Permanent
- Full-time
We are looking for an experienced Deputy Manager to open and support our new Auckland boutique, set to open in 2026.As a key partner to the Boutique Manager, you will play an integral role in shaping the boutique's success by supporting leadership, driving commercial performance, and ensuring the highest standards of client experience and operational excellence. This position offers a unique opportunity to strengthen your leadership capabilities within a prestigious luxury Maison.If you have a passion for creating luxury and enjoy working in a dynamic and inclusive team, we welcome you to apply now!WHAT DO WE OFFERAt Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.Benefit from world-class training and development programs designed to enhance your expertise, strengthen your leadership, and support your career aspirations within Richemont.We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.Join a Maison where heritage and innovation meet, creating unforgettable moments for clients while representing one of the most prestigious names in luxury.Join us at Cartier, a place like no other, forever moving forward.HOW WILL YOU MAKE AN IMPACT?
Are you passionate about Retail? Do you have a genuine interest in delving into the variety of projects that the New Zealand based team has to offer?As Deputy Boutique Manager, you will collaborate closely with the Boutique Manager to deliver exceptional results and foster a culture of excellence.Your responsibilities will include:Team Management & People Development:
- Support the Boutique Manager in coaching, motivating, and developing the team, ensuring alignment with the Maison's values and service standards.
- Participate in recruitment, onboarding, and talent development, contributing to a positive and high-performing team culture.
- Lead by example on the boutique floor, engaging with clients and inspiring the team to create exceptional experiences.
- Ensure day-to-day operations run smoothly and in full compliance with Maison policies.
- Oversee stock management and audit preparation
- Maintain impeccable boutique presentation standards.
- Support clienteling initiatives and help strengthen long-term relationships with key clients.
- Represent Cartier during client events and contribute to elevating the boutique's prestige and influence.
At Cartier, we believe that true leadership combines passion, expertise, and vision.To thrive as a Deputy Boutique Manager, you'll bring:
- Strong tenure in retail management
- The ability to inspire and support a team, fostering a collaborative and client-first culture.
- Strong commercial awareness and a track record of contributing to sales performance and service excellence.
- Exceptional communication and interpersonal skills to build trust with clients, colleagues, and stakeholders.
- Agility and resilience to excel in a dynamic luxury retail environment while upholding operational standards.
- An appreciation for Cartier's heritage and craftsmanship, paired with deep product knowledge and curiosity.
- Fluency in English and the local language; a third language is an advantage.
- Step 1: Submit your application! If your profile aligns, our TA team will contact you for a brief introductory call to discuss your background and answer initial questions.
- Step 2: Following a successful screening, you will interview with our HR Business Partner and Area Manager to learn about the role, our culture, and how your talents can contribute.
- Step 3: You will be invited to complete and present a case study to a panel comprised of Managing Director, Commercial Director, Area Manager & HR Manager
- Step 4: Join the Cartier Family! With successful interviews completed, and contingent upon successful pre-employment screenings, you'll begin your journey with us.