Guest Service Host | Stargazing Guide
Skyline Queenstown
- Queenstown, Otago
- $31.00 per hour
- Permanent
- Full-time
- Full Time
- Application Closes 07 Sep 2025
- Otago - Queenstown
- Customer Service Representative
We are on the lookout for an exceptional Guest Services Host / Stargazing Guide who is fluent in Mandarin and passionate about delivering unforgettable experiences to our Chinese-speaking guests. This is a unique hybrid role that combines guest hosting across our core operations with the opportunity to lead Stargazing Tours as required.As part of our Guest Services and Stargazing teams, you'll be the welcoming face of Skyline, providing world-class service, offering assistance, and sharing your knowledge of our attractions and facilities. In addition, you'll deliver guided tours under the night sky, giving guests a deeper insight into our solar system and beyond through our bespoke Stargazing experience.This role involves evening work and requires flexibility across a 7-day operational week, including weekends and public holidays.The perfect candidate will have / be:
- fluency in Mandarin (Cantonese also desirable),
- minimum 2 years customer experience,
- a confident, professional, and engaging communication style,
- a genuine interest in astronomy and the ability to engage with groups or tour audiences is preferred.
- $27.50 - $31.00 per hour (minimum 30 hours guaranteed),
- as this role occasionally includes responsibilities as a Stargazing Guide, the pay rate for those guiding duties will be $31.00 per hour.
- a fun, diverse working environment including free Gondola, Mountain Bike passes and Luge rides for family and friends,
- a place in a dynamic, values-driven and growing global business.
No two days are ever the same at Skyline. We're passionate about sharing real fun with the world and making people smile. Our team thrives on creating meaningful connections with our guests, our community, and with each other.If this sounds like you, apply now and let's get up to some fun!Please only apply if you have the right to legally work in New Zealand.