Service Manager

• Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.
• Creates annual Service Department goals and budget in alignment with the organisation's financial and operational objectives.
• Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
• Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
• Review work orders for completeness and accuracy prior to customer billing
• Ensures all departmental tools, equipment and vehicles are in good working order.
• Manages recruiting, staffing and employee development activities for employees reporting to this position.

• To be successful you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer's needs.
• Sound mechanical knowledge.
• Operations and management experience would be beneficial.
• People leadership experience would be beneficial.
• Highly motivated to provide a clean, safe and efficient service department.

• Leadership Opportunity.
• Opportunity to be pivotal in the growth and success of our Business.
• Ongoing Training & Development.
• Great working environment.
• Advancement Opportunities.
• Employee Assistance Program.
• Vehicle, laptop, and phone.
• Competitive salary with monthly and yearly bonuses.

Brandt