Fraud Intervention Lead

ACC

  • New Zealand
  • $106,351-131,077 per year
  • Permanent
  • Full-time
  • 11 days ago
Job Category: Data & AnalyticsJob Description:About us | Mō mātouACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.You can find more about ACC and the work we do .About the role | Mō te tūranga mahiAs Fraud Intervention Lead, you'll guide a team focused on responding to fraud and abuse affecting the Scheme. You'll ensure timely, targeted interventions that protect the Scheme's integrity and sustainability, while supporting better rehabilitation outcomes for clients.You'll bring leadership experience and expertise in interventions, investigations, and case management - helping your team take a consistent, evidence based approach. You'll also work across ACC and with external partners to identify emerging risks, promote best practice, and strengthen the impact of fraud related responses.This role will contribute to identifying new areas of concern and shaping strategic responses that uphold ACC's commitment to integrity and trust.There are two roles available, and they can be based in any ACC office location across New Zealand.About you | Mōu
  • Knowledgeable and experienced in effective fraud intervention techniques and methods.
  • Proven ability to lead and develop a high-performing team.
  • Ability to drive operational teams to achieve results through teamwork and collaboration through quality case management.
  • Excellent problem solving and decision-making skills.
  • Ability to work effectively within a legislated environment and apply a systems thinking approach.
  • Strong interpersonal skills with the ability to build trust and engage effectively with colleagues, stakeholders, clients, and the public.
Working at ACC | Mō ACCAt ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
  • Employee networks to support our colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs and ours.
The appointing salary for this role will sit between $106,351 and $131,077 and we offer an additional 9% superannuation contribution. ACC offer a comprehensive benefits package, including an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.How to apply | Me pēhea te tuku tonoPlease attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.Applications will run through to Monday 8 September. However, please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email

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