Recovery Administrator

Hamilton
$54,229 per year
Permanent
Full-time

11 days ago

Job Category: Administration &Office SupportJob Description:

Grow a career in an organisation that supports your development
Roles based in ACC's newly built, central Hamilton office
Work Monday - Friday, no weekends or late nights!

About the role | Mō te tūranga mahiWe are recruiting for the Level 1 Recovery Administrator role.As a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.Some of the variety of tasks you could complete are:

Actioning requests for accommodation and transport to maximise client independence
Arranging support services, mobility aids, and equipment
Liaising with our providers to arrange important client assessments
Sourcing medical notes from healthcare practitioners
Respond to any official information requests

This is a key role as you are providing the mechanisms which ensure our clients receive effective rehabilitation and subsequent return to independence.ACC is committed to Te Tiriti o Waitangi by providing space for mātauranga Māori based approaches to support our clients.This role has a set start date of 3 November 2025 and requires set working hours during the initial training period. Hours will be discussed during the interview process to ensure alignment with candidate availability.About you | MōuWe value potential and growth over perfection. If you meet some of the criteria and you're enthusiastic about learning and contributing, we want to hear from you!

Attention to detail in handling customer information
Great communication skills (verbal and written) as you will be working across teams and functions
A can-do attitude - someone who is always keen to get stuck in and do the mahi
A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges
Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools
Experience working in an administration role would be advantageous, but not compulsory

Working at ACC | Mō ACCWe can offer you an indicative starting salary of $54,229 + 9% superannuation contribution, annual performance reviews linked to pay increases, and discounts on Southern Cross health insurance, gym memberships, retail discounts, and staff banking packages. We can also offer you:Career development

Regular career and development conversations with your leader
On-the-job skill development and coaching

Work-life balance

Only work Monday to Friday - no late nights, no weekends
Once you are fully trained in the role (~6 months), and in agreement with your leader, there is the opportunity to work from home up to 3 days per week (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this)

About us | Mō mātouACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.You can find more about ACC and the work we do .How to apply | Me pēhea te tuku tonoPlease attach your CV and cover letter telling us why you would be a great fit and what you would bring to the role.Applications will close at 11.59pm on Sunday 7 September 2025 and can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email hrhelp@acc.co.nz with the role title and location in the subject line.

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