
Platforms Manager - MarTech
- New Zealand
- Permanent
- Full-time
- Overseeing the development and operations of our Marketing Technology, Data and Analytics platforms to ensure seamless functionality and continuous improvement
- Collaborating with subject matter experts to shape and refine the platform backlog
- Partnering with delivery teams to design, build and run fault-tolerant capabilities that meet business needs
- Leading site reliability engineering practices and defining roadmaps to strengthen system resilience
- Managing incident response through to resolution, maintaining high standards of operational excellence
- Ensuring platform integrity and timely delivery of features that support customer and business outcomes
- Creating a supportive and collaborative team culture that encourages growth and innovation
- Maintaining technical standards and guiding the team to consistently apply best practices
- Building strong relationships across business and technical teams to align goals and priorities
- Overseeing team capacity and development to ensure performance and wellbeing are balanced
- Exceptional leadership skills, with a track record of building high-performing teams and fostering a culture of collaboration, trust and support
- Clear and confident communication, with the ability to document processes and engage effectively with both technical and non-technical stakeholders
- A collaborative mindset, working closely with subject matter experts and delivery teams to prioritise customer, stakeholder and business outcomes
- Strong knowledge across multiple operating systems, especially within Data, Cloud and Marketing platforms
- Experience in Agile ways of working, with a focus on outcomes, adaptability and teamwork
- A solid understanding of DevOps practices, Site Reliability Engineering and Infrastructure as Code
- Confidence in managing change, incident and problem processes to support operational excellence and continuous improvement
- A thoughtful approach to compliance, ensuring all work aligns with regulatory, legislative and audit requirements