Service Advisor | Ingham Cambridge

Ingham

Waikato
Permanent
Full-time

4 days ago

Full Time
Application Closes 01 Oct 2025
Waikato - Waikato
Customer Service Representative

Drive customer satisfaction and your career forward with us!About the Role:We're looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge. In this role, you'll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly, from booking to completion. You'll play a key role in delivering exceptional customer service, maintaining strong relationships, and supporting workshop efficiency.Key Responsibilities:

Greet customers and manage vehicle check-in/check-out
Coordinate service bookings and workshop schedules
Communicate clearly with customers and technicians
Prepare accurate service quotes and invoices
Follow up with customers to ensure satisfaction
Promote additional products and services

What you'll need to succeed:

2 - 3 years' experience in customer service or a service advisor role
A friendly, professional manner with excellent communication skills
Strong attention to detail and ability to multitask
Tech-savvy with basic admin and invoicing skills
Full NZ driver's licence
NZ residency or a valid work visa

What we offer:

Competitive salary depending on experience
Full-time, permanent role (minimum 40 hours/week)
Ongoing training and manufacturer-specific support
Career advancement within a trusted NZ automotive group

About Ingham:Ingham is one of New Zealand's most established automotive groups, representing quality brands across the country. We are committed to excellence, innovation, and delivering the best for our customers and team.Apply Now:Take the next step in your automotive career - Apply today or visit for more information.

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