Client Services Engineer - Fixed Term

Tait - New Zealand

  • Christchurch
  • Permanent
  • Full-time
  • 5 days ago
  • Apply easily
We Go Beyond for A Safer WorldTe Tūranga – The RoleWe are looking for a motivated and customer-focused Client Services Engineer - Fixed Term to join our Information Services team. In this role, you will provide first and second-tier IT support to both internal and external clients across our global operations. You'll be supporting cloud-based applications, desktops and laptops, asset management, printers, network and mobile devices, ensuring our people have the technology they need to perform at their best.You'll be the go-to problem solver for a wide variety of IT needs - from configuring devices and setting up conference facilities, to diagnosing complex technical issues and delivering effective solutions. This role operates during normal business hours (Monday–Friday, between 7:30 am and 5:30 pm) and may include participation in an on-call roster for after-hours support.The duties of the role will include:
  • Computer support for a variety of Operating System
  • Understanding of M365 and Entra ID including core applications
  • Extensive knowledge of M365 Intune
  • Ability to deploy Intune to laptops and desktops
  • Knowledge of application packaging
  • Understanding of M365 conditional access
  • Mobile devices (iOS and Android)
  • Act on issue management tickets as needed
  • Ensure IS Asset Database is kept up to date
  • Configure devices and systems for secure operation to Tait standards
  • Create and update documentation
Ō pūkenga – About YouTo be successful in this role, you will have a relevant tertiary qualification and/or proven IT experience. You will be a problem solver with a strong customer service mindset, able to communicate clearly and effectively with people at all levels of the organization.You will also have:
  • Qualifications in IT (ranging from NCEA Level 3 for junior roles through to tertiary-level degrees with vendor certifications for advanced roles).
  • Experience providing Tier 1 and/or Tier 2 IT support in a service desk environment.
  • Strong troubleshooting skills across multiple operating systems.
  • Knowledge of cloud-based applications, networking, and infrastructure.
  • The ability to deliver training and produce clear user documentation.
  • A collaborative, proactive, and solutions-focused approach.
Ngā painga – What's in it for you?We are committed to making a difference for families and communities while supporting our people to build rewarding careers. At Tait, our values – Commitment to Listen, Courage to Act, and Integrity to Deliver – underpin everything we do.We offer:
  • Health insurance after 12 months, annual flu vaccinations, and extra sick leave in your first year.
  • Modern offices with free onsite parking, gym, and café.
  • Long service recognition benefits.
  • An active social club to keep work fun and connected.
Ko wai mātou – About UsFor over 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation, and utility customers around the globe. Founded in Christchurch by Sir Angus Tait, our solutions help organizations that rely on clear, instant, and reliable communication to keep people safe.At Tait, you'll join a collaborative team with deep technical expertise, where your work directly contributes to the safety and wellbeing of communities worldwide.Ko koe pea tēnei? – Sound like your kind of role?If you are ready to take the next step in your IT career and work alongside talented people who are committed to excellence, we'd love to hear from you.Please submit your CV and cover letter. Applications will be assessed as they are received, and close on Sunday 14th September 2025. Your CV will be retained unless you request its removal.For more information about Tait Communications and our products, visit .Job Posted by ApplicantPro

Tait - New Zealand