Service Administrator

Ingham

Te Rapa, Waikato
Permanent
Full-time

9 days ago

Full Time
Application Closes 27 Sep 2025
Waikato - Te Rapa
Customer Service Representative

About the RoleOur multi-franchise service department is fast-paced and customer-focused. As a Service Administrator, you'll support both the front-of-house and workshop teams-managing customer bookings, preparing invoices, coordinating parts orders, and keeping everything running smoothly. This is a hands-on, full-time role ideal for someone who thrives in a dynamic environment and values accuracy, service, and communication.Key Responsibilities:

Greet and assist customers at drop-off and collection
Handle phone calls and service email enquiries
Create service bookings and maintain scheduling
Quote jobs and generate accurate repair invoices
Liaise with technicians and parts team for efficient workflows
Maintain accurate customer records
Promote Ingham's service offerings and campaigns

What You'll Bring:

Previous experience in administration or customer service (automotive ideal)
Strong communication skills and attention to detail
Ability to multitask and stay calm under pressure
Basic invoicing or quoting knowledge preferred
Full NZ driver's licence
Residency or a valid work visa

What We Offer:

Permanent full-time role with a trusted NZ-owned dealership
Multi-brand exposure across Mercedes-Benz, Mitsubishi, Hyundai, Chery, and Isuzu
Monthly performance bonuses and ongoing training
Career advancement pathways within the Ingham Group

About Ingham GroupIngham is one of New Zealand's most established and trusted automotive groups, proudly representing a wide range of respected brands. With a customer-first philosophy and commitment to growth, Ingham is a place where great people build lasting careers.Apply NowExcited to step into a key administrative role in a multi-franchise dealership?
Apply now or submit your CV at .

Ingham

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