Aftersales Manager - Mercedes-Benz Vans

KEITH ANDREWS Trucks New Zealand

  • Auckland
  • Permanent
  • Full-time
  • 6 hours ago
Location: Auckland (National Focus) | Full-timeAre you ready to drive the future of aftersales in one of the world's most iconic automotive brands?Mercedes-Benz Vans, proudly distributed by Keith Andrews Group, is looking for a dynamic Aftersales Manager to lead and grow our nationwide dealer network. This is your opportunity to make a real impact - shaping strategy, building dealer capability, and enhancing customer experiences across New Zealand.What's the role about?As our Aftersales Manager, you'll take the wheel in:
  • Driving network growth - expanding and strengthening our dealer footprint across the country.
  • Elevating performance - setting KPIs, implementing frameworks, and helping dealers thrive.
  • Championing customer success - ensuring every touchpoint reflects the prestige of Mercedes-Benz.
  • Shaping strategy - analysing market opportunities, competitor activity, and future trends.
  • Building relationships - mentoring, supporting, and inspiring our dealer partners.
This role is hands-on, highly visible, and central to our mission of delivering world-class service and support to MB Van customers nationwide.What we're looking forYou'll be a strategic thinker with strong leadership and relationship-building skills. You'll also bring:
  • A deep understanding of aftersales processes and best practice.
  • Solid knowledge of the automotive industry (LCV knowledge a bonus).
  • Proven ability to drive performance and influence at a senior level.
  • Strong commercial acumen and analytical skills.
  • A collaborative, confident, and customer-focused mindset.
  • A current full driver's licence.
Why join us?At Keith Andrews Group, people are the heart of our business. Joining us means being part of a company with a proud history, bold ambitions, and a supportive team culture. Here, you'll enjoy:
  • The chance to shape the MB Vans dealer network nationally.
  • Opportunities to influence strategy and growth in a premium brand.
  • Ongoing professional development and support.
  • A role where your leadership truly makes a difference.
Ready to lead the way?If you're passionate about the motor industry, thrive on building relationships, and have the drive to take Mercedes-Benz Vans aftersales to the next level, we'd love to hear from you.Apply now and be part of driving success for one of the most prestigious brands in the world.Applications close: 27 Sep 2025

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